Retaining a Family’s Shared Goals

17 Jun, 2015
Father/daughter team prepares for a changing of the guard; secures employee, customer loyalty.

Retain Customers by Helping Your Help Desk

17 Jun, 2015
Digital Library > Defining and Serving a Market > Customer service “Retain Customers by Helping Your Help Desk” Nothing is a bigger turn-off for customers than an unhelpful help desk. Shape ...

Protected: Redirection

17 Jun, 2015
There is no excerpt because this is a protected post.

Predicting Customers’ Purchasing Patterns

17 Jun, 2015
Digital Library > Defining and Serving a Market > Customer relationship management (CRM) “Predicting Customers’ Purchasing Patterns” You don’t need psychic powers to read your customers’ minds — just a little ...

Possessing Your Power — A Series on Getting What You Want

17 Jun, 2015
Oftentimes, the seed of power is self-esteem. This document analyzes power and the psychological forces that can add or detract from it. Practical advice on bolstering your self-esteem and feelings of ...

Pondering: going one-on-one with yourself

17 Jun, 2015
Think back to when you launched your business. I doubt whether you dashed out and did it on a whim. You probably considered and reconsidered a million different areas: your product ...

Sometimes you have to work with an idea to realize its potential. I doubt whether the prehistoric entrepreneur dashed into his cave yelling, ‘I’ve just discovered fire; let’s grill some ribs!

17 Jun, 2015
This column is one in a series that invites contemporary entrepreneurs to agree, disagree and generally reflect on some of the beliefs of Edward Lowe, an entrepreneur who "brought the cat ...

One Big Client Isn’t Better

17 Jun, 2015
Blood, sweat and lawyer cum receptionist put Idamar into the black.

On the Network: The Best Person to Market Your Business Is…You!

17 Jun, 2015
Tips on networking include ideas for maximizing the value of contacts and sales leads.

New Funding Sources for Minority-Owned Firms

17 Jun, 2015
Digital Library > Building and Inspiring an Organization > Minority-owned firms “New Funding Sources for Minority-Owned Firms” One of the first hurdles that minority-owned firms face is financing. In a 1999 ...