Identity Crisis
Sidestepping perception problems that can trip up growth.
How to Recruit and Hire for Better Results
A well-selected workforce is key to growing your business. You can improve your business by sharpening your recruiting and hiring techniques — where and how to look for qualified people, how to interview and screen candidates, and how to make a job offer
How to Motivate Today’s Worker
Learn how to identify causes of low morale, then apply proven techniques to motivate employees, prepare individual action plans to solve on-the-job problems and improve overall employee behaviors.
How to Hold Good Meetings
Because time is precious, conduct meetings only when needed, and make each one effective and succinct. No one needs to waste time just warming up boardroom chairs.
How to Hire Winners
Ramp up your recruiting with aggressive outreach, keen selection criteria.
How to Measure Customer Satisfaction
Businesses survive because they have customers that are willing to buy their product or service. However, many times businesses fail to "check in" with their customers to determine whether they are happy or not and what it will take to make or keep them happy
How to Identify a Target Market and Prepare a Customer Profile
Get your message to the people who need and want what you have to offer! This guide takes you through a step-by-step process that helps you identify specific target markets within your industry and provides you with the know-how to create customer profiles to better channel your marketing effortsL
How to Franchise Your Business
Any business that operates via a proven, successful, and potentially transferable system is a good candidate for franchising. Take a look at what is involved to decide if franchising would be the best way to protect your unique concept and grow your business. This is an expanded version of the Quick-Read Solution “Franchising Your Business.”
How to Gain a Competitive Edge
Examine your business and its key operations, policies and relationships with customers to determine what you should work on to compete more effectively.
How to Fire Employees
Firing employees is never easy, but this Quick-Read will help you set up systems to make the termination process smoother for both you and the employee.