Digital Library and Entrepreneur’s Resource Center Articles

At Your Service

20 Aug, 2011
How to deliver online customer support that helps, not hinders.

Selling Fun Drives Traffic

20 Aug, 2011
True Value Home Center Keeps customers coming back by ensuring they have a good time — even if they didn't buy anything.

Time Is Money: Jay Jaffe Saves Both

20 Aug, 2011
Virtual office reduces commuting by 500 hours and slices real-estate bill by $280,000 annually.

Faith in the Courts

20 Aug, 2011
How to avoid religious discrimination in the workplace.

Banks Say They Are Lending! Where’s the Money?

20 Aug, 2011
Much has happened in the commercial credit markets as a result of the Great Recession, but it comes as no surprise given the conditions that existed before the credit crunch.

Goal Setters Go Farther

20 Aug, 2011
Digital Library > Building and Inspiring an Organization > Planning, general “Goal Setters Go Farther” Jotting down some goals can help you face the millennium more confidently. Studies show that only ...

No. 1 CFO Concern: Understand Customer Needs

17 Aug, 2011
Digital Library > Building and Inspiring an Organization > Planning, general “No. 1 CFO Concern: Understand Customer Needs” "Spending more time understanding customer needs" was ranked as the No. 1 issue ...

Battling the Cash-flow Blues

9 Mar, 2011
Palo Alto Software, based in Eugene, Ore., opened in 1983 as a business-planning consultancy that was slowly nurturing a software product. A year later Tim Berry, president and founder of Palo ...

Toot Your Own Horn

9 Mar, 2011
How and why to generate a public-relations campaign.

Balancing Cash Flow and Bigger Clients

9 Mar, 2011
Digital Library > Defining and Serving a Market > Market strategy “Balancing Cash Flow and Bigger Clients” Paul Baker and Todd Reifenrath started Chicago-based Webitects.com in February 1999 to lasso the ...