Digital Library > Human Resources Management > Employee selection “Establish a Culture of Success” Companies can grow fast. Unfortunately, employees don’t always keep up, says John M. Cook, CEO of The Profit Recovery Group, an Atlanta-based company that provides recovery audit services. "You’re always wrestling with the fact that companies can grow that fast, people often can’t," says Cook. "One…
Digital Library > Defining and Serving a Market > Telemarketing “What to Look for in a Telemarketing Firm” Consider letting someone else’s fingers do the dialing for your next telemarketing effort. Outsourcing allows you to: Save money. No need to hire new staff or train existing staff. Reach your goals faster. One of the biggest advantages of outsourcing telemarketing is…
It’s not always ‘resume’ qualities that make the best employees.
Digital Library > Human Resources Management > Health care “Focus on Fitness for a Better Bottom Line” Want a healthier bottom line? Invest in your workers’ health. Corporations are doing a lackluster job of managing employees’ health, say 40% of human resource executives in top companies surveyed by Towers Perrin. Heart disease, stress and depression will have increasing impact on…
When I invented Kitty Litter in 1947, being an overbearing boss was the last thing on my mind. Quite simply, there was nobody to boss around. Employees weren’t even a pipe dream back then — I was often using the proceeds of a sale during the day to pay for my hotel room that night. From bagging the clay to changing countless litter boxes at pet shows to demonstrate my product’s prowess, I did it all myself. It would have been great to have help — especially for the litter boxes!
Strategies to keep your customers clamoring for more.
Digital Library > Building and Inspiring an Organization > Risk management “Disaster Recovery” If flooding, fire, earthquake or another natural disaster struck your business, how would you bounce back? Check out "How to Survive a Catastrophe," a free guide on how to develop a catastrophe recovery plan. Send your request with a SASE to Insurance Information Institute, 110 William Street,…
Digital Library > Operations and Technology > Sustainable business practices “Getting Paid For Paper Trash” Who says you have to pay companies to haul away your paper trash? An increasing demand in paper recycling is causing a reversal in haulers’ rate structures. Instead of charging, they’re now paying. For example, one such company now pays $30 per ton. They even…
Digital Library > Operations and Technology > Internet “Europeans Move to Web” Europe’s information and communication technology grew 12% in 1999, beating that year’s U.S. growth rate of 8.1%, reports the European Information Technology Observatory (EITO). This trend is expected to continue through 2001. Half of the European Union’s population will be Internet users by 2003 vs. 20% currently, estimates…
The best motivators cost little or nothing.