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Surplus Salesforce Triggers Explosive Growth

Digital Library > Defining and Serving a Market > Sales, general “Surplus Salesforce Triggers Explosive Growth” On the surface, it may sound crazy: PSS/World Medical, a leading distributor of medical supplies, hires more salespeople than it needs — 5% to be exact. Yet having people in reserve who can join the front lines at a moment’s notice has been key…

Interactive Kiosks Keep You in Touch 24 X 7

Digital Library > Defining and Serving a Market > Electronic commerce “Interactive Kiosks Keep You in Touch 24 X 7” Interactive kiosks — such as bank ATMs or interactive point-of-sale displays — allow the sale of goods, distribution of information and the tracking of that data, all without having a person in the loop. And this technology is about to…

Preaching Prudence Creatively

Digital Library > Acquiring and Managing Finances > Financial analysis “Preaching Prudence Creatively” Another way to get employees to understand your cost structure is to make a game of it like Jay Goltz has. Founder of Artists’ Frame Service, a Chicago-based company generating more than $10 million in annual sales, Goltz created a dynamic demonstration — "Showing Where the Money…

Rein in Health Insurance Rates

Digital Library > Human Resources Management > Health care “Rein in Health Insurance Rates” Entrepreneurs who provide health insurance to their workers faced soaring premiums last year. Small-business owners with less than 10 employees paid 9.2% more for group health insurance in 1999, compared with an average of 4.8% for all businesses, according to a survey by the Kaiser Family…

Easy Export Assistance

Digital Library > Defining and Serving a Market > Exporting “Easy Export Assistance” One way to grow your business is to expand globally. Visit Exporthotline.com, a Web site tailored to small- and medium-sized firms. Its database includes more than 5,000 market-research reports, a directory of business-to-business contacts and industry reports in more than 80 countries, detailing import and export conditions…