Why You Need an E-Mail Policy Now
40% of e-mails are personal: How to get back to business.
Preaching Prudence Creatively
Digital Library > Acquiring and Managing Finances > Financial analysis “Preaching Prudence Creatively” Another way to get employees to understand your cost structure is to make a game of it like Jay Goltz has. Founder of Artists’ Frame Service, a Chicago-based company generating more than $10 million in annual sales, Goltz created a dynamic demonstration — "Showing Where the Money…
Rein in Health Insurance Rates
Digital Library > Human Resources Management > Health care “Rein in Health Insurance Rates” Entrepreneurs who provide health insurance to their workers faced soaring premiums last year. Small-business owners with less than 10 employees paid 9.2% more for group health insurance in 1999, compared with an average of 4.8% for all businesses, according to a survey by the Kaiser Family…
Setting an Appropriate Tone for Selling
Your bad attitude can cause sales to slide by 57%.
Bringing Online Education to Employees
Digital Library > Human Resources Management > Employee development “Bringing Online Education to Employees” If you can’t send your employees to school, bring school to them. Nearly half of all U.S. colleges and universities now offer classes taught by audio, video or over the Internet, according to a new U.S. Department of Education study. Between the school years 1994-95 and…
Selling Without Slip-Ups: 9 Turn-Offs to Avoid
Digital Library > Defining and Serving a Market > Sales techniques “Selling Without Slip-Ups: 9 Turn-Offs to Avoid” Sometimes it’s what you don’t do that counts. Below are a few turn-offs that could cost you a valuable sale: Poor grooming. Smoking. Knocking anyone, especially competitors. To outsiders, it looks like the competitor may be better than you — and your…
Capitalize on E-Commerce: Online Procurement
Return on e-procurement investments will average 300% over the first two to three years, according to a survey of 200 businesses by Deloitte Consulting.
Easy Export Assistance
Digital Library > Defining and Serving a Market > Exporting “Easy Export Assistance” One way to grow your business is to expand globally. Visit Exporthotline.com, a Web site tailored to small- and medium-sized firms. Its database includes more than 5,000 market-research reports, a directory of business-to-business contacts and industry reports in more than 80 countries, detailing import and export conditions…
Service Above and Beyond
PSS grows 46% annually by empowering employees to act as owners.
Real-Estate Pointers From Your 'Postman'
Digital Library > Operations and Technology > Site selection “Real-Estate Pointers From Your ‘Postman’” Searching for office space? Ask your mailman. Under the right circumstances, you may find a great deal. One company was looking for about 4,000 square feet of space — half office, half warehouse. The owner went to an office complex one day, tracked down the letter…