• 800-232-LOWE (5693)
  • info@lowe.org
  • 58220 Decatur Road Cassopolis, MI 49031

Understanding Clears the Air

Digital Library > Building and Inspiring an Organization > Communication, general “Understanding Clears the Air” Connect with nearly anyone more effectively and avoid unproductive heated discussions. When discussion sizzles and tempers flare, float this rule: "No one can make their point until they restate the last person’s point to his or her satisfaction," suggests author and consultant Stephen R. Covey….