Digital Library > Human Resources Management > Employee development “Bringing Online Education to Employees” If you can’t send your employees to school, bring school to them. Nearly half of all U.S. colleges and universities now offer classes taught by audio, video or over the Internet, according to a new U.S. Department of Education study. Between the school years 1994-95 and…
Digital Library > Defining and Serving a Market > Sales techniques “Selling Without Slip-Ups: 9 Turn-Offs to Avoid” Sometimes it’s what you don’t do that counts. Below are a few turn-offs that could cost you a valuable sale: Poor grooming. Smoking. Knocking anyone, especially competitors. To outsiders, it looks like the competitor may be better than you — and your…
Return on e-procurement investments will average 300% over the first two to three years, according to a survey of 200 businesses by Deloitte Consulting.
Digital Library > Defining and Serving a Market > Exporting “Easy Export Assistance” One way to grow your business is to expand globally. Visit Exporthotline.com, a Web site tailored to small- and medium-sized firms. Its database includes more than 5,000 market-research reports, a directory of business-to-business contacts and industry reports in more than 80 countries, detailing import and export conditions…
PSS grows 46% annually by empowering employees to act as owners.
Digital Library > Operations and Technology > Site selection “Real-Estate Pointers From Your ‘Postman’” Searching for office space? Ask your mailman. Under the right circumstances, you may find a great deal. One company was looking for about 4,000 square feet of space — half office, half warehouse. The owner went to an office complex one day, tracked down the letter…
Digital Library > Acquiring and Managing Finances > Loans “Show Me the Money: Online Financial Services” With the rise of the Internet, the benefits of online financial services keep escalating. Looking for a loan? Instead of just calling on local banks, spend some time on the Web. By tapping a larger pool of providers, you may get a better rate…
Professional athletes often rely on a personal coach to help them cope with competition and play to their maximum potential — a concept that’s scoring points in the business arena.
Digital Library > Legal Issues and Taxes > Bankruptcy “The Pepsi Challenge: Perseverance Pays” Need inspiration? Pepsi-Cola Co. went bankrupt twice — and still kept bubbling. Invented in the 1890s by pharmacist Caleb Davis Bradham, Pepsi soon made a name for itself. By 1913 several plants were exhibiting increases of more than 200%. Then World War I began, sending the…
Time off from ergonomics injuries has dropped 70% and productivity jumped 15 to 25%, thanks to ergonomics procedures instituted at 3M.