Tough talk: Getting comfortable with uncomfortable conversations
Let’s face it, difficult discussions are simply not fun. Yet business leaders can’t shy away from tense topics, especially operations professionals…
Getting hand: Strengthening relationships with buyers and suppliers
The power that buyers and suppliers are able to exert over your company, and vice versa, has significant impact on your ability to compete and be profitable…
The COO seat: Being a No. 1 second banana
As they enter second stage, leaders of growth companies realize they can’t do it all. They need an operations professional who can keep the home fires burning…
Leading through listening
How do leaders improve their teams’ ability to make good decisions and sound judgments? Become a better listener…
Foundation opens satellite office
I’m excited to announce the opening of Edward Lowe Foundation’s Lansing office at 118 W. Ottawa Street…
Beyond the buzzword: employee empowerment in action
There’s a lot of talk about empowering employees, but it often seems more like a feel-good buzzword for organizations rather than a linchpin of stellar performance…
Chris Straw of Team Quality Services
“The virtual aspect of PeerSpectives helps with time constraints right off the bat by eliminating the travel burden,” says Chris Straw.
Stinkin’ thinkin’: How confirmation bias affects the quality of your decisions
In the business arena, confirmation bias can lead to some pretty poor decisions, which is why leaders need to be on guard….
Policy development: 5 ways to help your business remain relevant
There was once a time when business owners could operate successfully without having a presence in the political arena. Not so today…
The art of facilitation: How to navigate your group’s interpsychic storms
When you’re leading a group, a lot of things can get in the way, ranging from unenthusiastic participants to unclear objectives. The greatest challenges, however, stem from what I call the “interpsychic storm”…